We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
EU Law Compliant
Fully compliant with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Our Promise
Clear, honest, and accessible information about how your data is handled at every step.
Data Collection
What Personal Data We Collect and Why
Types of Data
Personal identifiers, contact details, usage data, and preferences collected throughout your experience.
Sources
Collected directly from you, through our services, or via trusted third-party partners.
Lawful Bases
Processing based on consent, contractual necessity, legitimate interests, and legal compliance.
Cookies
Cookies and Tracking Technologies
We use cookies for essential functions, statistical analysis, and personalizing your experience. Under German law (TTDSG §25), non-essential cookies require explicit prior consent. Only technically necessary cookies are exempt.
1
Essential Cookies
Required for core site functionality. Always active and cannot be disabled.
2
Statistical Cookies
Require explicit opt-in consent under German law (TTDSG). Used for anonymous traffic analysis and performance monitoring.
3
Preference Cookies
Personalize your experience. Manage your choices anytime via our cookie settings.
Your Rights
Your Rights Under EU/German Data Protection Law
Right to Be Informed (Art. 13 & 14 GDPR)
Transparent information about how your personal data is collected and processed.
Right of Access (Art. 15 GDPR)
Request confirmation and a copy of your personal data held by us, free of charge.
Right to Rectification (Art. 16 GDPR)
Have inaccurate or incomplete personal data corrected without undue delay.
Right to Erasure (Art. 17 GDPR)
Request deletion of your data when it is no longer necessary or consent is withdrawn.
Right to Restrict Processing (Art. 18 GDPR)
Limit how your data is processed while disputes or objections are resolved.
Right to Data Portability (Art. 20 GDPR)
Receive your data in a structured, machine-readable format and transfer it to another controller.
Security
How We Protect Your Data
Our Security Commitment
We apply robust technical and organisational measures to keep your data safe and secure.
1
Technical Safeguards
Encryption, access controls, and secure infrastructure protect your information.
2
Regular Audits
Ongoing staff training and audits maintain the highest data protection standards.
3
Breach Procedures
Clear processes for detecting, reporting, and investigating any data breaches.
Data Sharing
Data Sharing and International Transfers
Trusted Partners Only
We share data solely with verified partners under strict contractual agreements.
International Transfers
Any data transfers outside the EU/EEA comply fully with GDPR Chapter V adequacy decisions, Standard Contractual Clauses (SCCs), or Binding Corporate Rules (BCRs).
Full Transparency
We clearly disclose all third parties involved in processing your personal data.
Retention
Data Retention: How Long We Keep Your Information
We retain personal data only for as long as necessary to fulfil the stated purposes. Retention periods are determined by legal, regulatory, and business requirements.
When your data is no longer needed, we use secure disposal methods to ensure permanent deletion.
Children's Privacy
Children's Privacy: Special Considerations
Enhanced Protections
We implement heightened safeguards for children's data in line with the GDPR (Art. 8) and the German BDSG (§51 para. 5), which require special protections for minors' data.
Age-Appropriate Notices
Privacy information is provided in clear, child-friendly language. Parental consent is required for children under 16 in Germany, as per Art. 8 GDPR and national implementation.
Ongoing Review
We continually assess our technical and organisational measures in accordance with Art. 25 GDPR (data protection by design and by default) to safeguard young users effectively.
Updates
Updates to This Privacy Policy
We regularly review and update this policy to reflect changes in legislation and best practice. Significant updates are communicated clearly on our website.
Regular Reviews
Policy reviewed continuously to remain aligned with evolving EU/German data protection law (GDPR & BDSG).
Clear Communication
Significant changes are announced prominently so you are always informed.
Last Updated
Feb 2026
This policy reflects the latest requirements under the EU GDPR and the German Federal Data Protection Act (BDSG).
Contact Us
How to Contact Us and Exercise Your Rights
Our privacy team is ready to assist with any data-related queries, access requests, or complaints.
Data Protection Officer
Contact our DPO directly for privacy concerns or data access requests. We aim to respond within one month (Art. 12 para. 3 GDPR).
Submit a Request
Use our online form to submit data access requests, rectification requests, or erasure requests.
Raise a Complaint
You have the right to lodge a complaint with your competent German data protection supervisory authority (Datenschutzbehörde) at any time, as per Art. 77 GDPR.
Your privacy matters to us. We are dedicated to upholding the highest standards of data protection — now and in the future.
Highest Standards
We go beyond minimum compliance to truly respect and protect your personal data.
Your Trust
Thank you for trusting us with your information. We take that responsibility seriously.
Stay Informed
Visit the BfDI's official website to learn more about your rights under EU/German data protection law.
Imprint
Impressum – Angaben gemäß §5 DDG
The following information is provided in accordance with §5 of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG) for provider identification and transparency.
Verantwortlich für den Inhalt gemäß §18 Abs. 2 MStV
Patrick Kiyombo, [Adresse] — Responsible for editorial content published on this website.
Online Dispute Resolution: The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
This Impressum applies to all content published under this domain. For privacy-related enquiries, please refer to our Privacy Policy.